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Data Collection Specialist

Company Name:
Hazelden
A decision to work at the Hazelden Betty Ford Foundation is a decision to join a team of talented and committed employees who work together to provide patients the best opportunity for lifelong recovery. Dignity and respect are requirements for our patients, as well as employees, and it is vital that our employees are successful and have opportunities to learn and grow. We offer a comprehensive, competitive benefit package that helps to meet today's complex healthcare, insurance and personal needs.
Diverse individuals encouraged to apply.
AA/EOE
Conduct telephone interviews with former Hazelden Betty Ford Foundation patients, family members of former patients and professional referents to provide data for clinical research projects for the Butler Center for Research (BCR), routine healthcare operations data for the organization, and satisfaction data for patient care and organizational quality metrics.
This opportunity requires a high school diploma with additional technical or vocational training or equivalent experience desired. Minimum one year office experience with strong computer skills including basic knowledge of Microsoft Office programs. Previous experience with phone interviewing and data collection for research projects is preferred. Customer service experience and strong communication skills are desired including the ability to handle sensitive information, complaints, and follow through.
Date: 2014-07-17
Country: US
State: MN
City: Center City
Postal Code: 55012-0011
Job Type: Part Time Benefit Eligible

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