[Close] 

Patient Registration and Scheduling Representative

Responsibilities:

  • Completes the Registration and Pre-Registration process for patients.
  • Schedules appointments for services within residential and outpatient settings.
  • Actively participates in creating and implementing improvements to achieve patient satisfaction, efficiency outcomes, and to optimize revenue cycle.

Qualifications

Required Qualifications:

  • High School Degree or equivalent
  • Must have ability to multi-task between several computer systems
  • Knowledge of basic Microsoft office programs and 10-key skills, including data entry
  • Able to develop effective rapport with customers, co-workers, or families, actively listening to develop a positive connection

Preferred Qualifications:

  • Associates or Bachelor s Degree
  • 2 or more years working in customer service in a healthcare setting, working with insurance, registration, coding medical records and/or related office experience, or working directly with a patient population regarding insurance and finances
  • Knowledge specifics of multiple health insurance plans per patient accounting department guidelines based on payer requirements.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.